Privacy Policy

Who we are

This website is operated by Empire Towing Transportation, a towing and roadside assistance company based inTampa, FL. You can reach us at any time using the details below.

Information you give us

When you submit the contact form on this site, you send us the name, phone number, email address (optional) and message you type, along with the address of the page you submitted it from. We use that information for one purpose: to respond to your request and arrange the service you asked about.

If you call or email us instead, we receive whatever information you choose to share in that conversation.

How form submissions are handled

Form submissions are transmitted to us through a third-party form-routing service configured by us, and are delivered to our own contact channels. That provider processes the data only to deliver it to us.

Analytics and cookies

We use Google Analytics 4 to understand how visitors find and use this site. It sets cookies and receives your IP address and information about your visit (pages viewed, approximate location, device and referrer). We use it in aggregate to improve the site; we do not use it to identify you personally.

You can block or delete cookies in your browser settings, and Google provides a browser add-on to opt out of Analytics.

What we do not do

We do not sell your personal information. We do not share it with third parties for their own marketing. We disclose information only when required by law, or to a service provider that helps us operate this website and respond to you.

Retention

We keep enquiry information only as long as we need it to handle your request and any follow-up work, and to meet our own record-keeping obligations.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details above and we will respond.

Changes to this policy

If this policy changes, we will update the date at the top of this page. Continued use of the site after a change means you accept the updated policy.