15 answers
Frequently Asked Questions
Straight answers about coverage, timing, pricing and what we can do for your vehicle.
About our service
The Basics First
Quick answer
Empire Towing Transportation runs 24/7 across a 50-mile radius of Tampa 33619, covering 114 cities and 314 ZIP codes. Towing is priced by distance and equipment; we quote before dispatching. Call (813) 397-7632.
Do you operate 24 hours a day?
Yes. Empire Towing Transportation dispatches 24 hours a day, 7 days a week, including weekends and holidays. Call (813) 397-7632.
What area do you cover?
A 50-mile radius around Tampa 33619: 114 cities and 314 ZIP codes across nine counties.
How is pricing decided?
Towing is priced by distance and the equipment your vehicle needs; roadside jobs are priced by the service. We quote before dispatching so there are no surprises.
Can you help if my car will not roll or start?
Yes. We carry equipment for vehicles that will not start, are stuck in park, or have locked wheels, and can winch a non-rolling vehicle onto the truck.
Do you buy junk cars?
We do. Call (813) 397-7632 with the year, make, model and condition for a free cash offer and same-day pickup when available.
Do you work with businesses and fleets?
Yes. Commercial and fleet towing is part of what we do. Call to discuss your requirements and availability.
Specific services
Service By Service
How much does a tow cost?
Towing is priced by distance and the equipment your vehicle needs. Call (813) 397-7632 with your pickup and drop-off locations and we will quote the job before we dispatch. No hidden fees.
What if the problem can be fixed without a tow?
We try to get you moving on the spot first. A jumpstart, a spare tire, or a lockout often saves you the cost of a tow. If it cannot be fixed roadside, we can tow from there.
Can you jump my car if there is no other vehicle around?
Yes. Our trucks carry jump packs, so we do not need a second vehicle to get you started.
Will you damage my door getting it open?
We use proper lockout tools and techniques to open most vehicles without damage. If a vehicle needs a locksmith instead, we will tell you.
What if I do not have a spare tire?
Then we will tow you to a shop or your home. Call (813) 397-7632 and we will quote whichever option fits.
Can you pull me out without damaging the vehicle?
We rig to proper recovery points and use controlled winching. Recovery always carries some risk of damage, and we will talk you through it before we start.
How much will you pay for my car?
It depends on the make, model, condition and whether it still runs. Call (813) 397-7632 with the details for a free offer.
Can you move several vehicles at once?
We can transport multiple vehicles depending on size and equipment. Call (813) 397-7632 with the list and locations.
What counts as medium-duty?
Roughly, vehicles above a standard pickup, such as box trucks and similar commercial vehicles. Call (813) 397-7632 with the vehicle type and we will confirm.
Where our answers come from
For the questions that turn on Florida law, vehicle safety or local road conditions, these are the primary sources behind our answers.
- Florida Highway Safety and Motor Vehicles
Florida vehicle registration, title and driver licensing rules, including what a driver must have in the vehicle.
FLHSMV
- Florida Statutes § 715.07 — vehicles parked or stored without consent
The legal conditions under which a vehicle may be towed from private property in Florida, notice requirements, and the limits on removal.
Florida Legislature
- Federal Motor Carrier Safety Administration
Commercial vehicle and towing-operator safety rules, hours of service, and interstate transport requirements.
FMCSA
- National Highway Traffic Safety Administration
Vehicle safety standards, defect and recall information, and roadside safety guidance.
NHTSA
- AAA — what to do if your car breaks down
Step-by-step roadside breakdown safety: pulling over safely, where to wait, and how to stay visible to traffic.
AAA
- National Weather Service — Tampa Bay
Local severe-weather warnings and flood advisories affecting Tampa Bay road conditions, including hurricane season.
National Weather Service
- Florida Department of Transportation
Florida road conditions, closures and construction affecting travel and dispatch times.
FDOT
Still stuck?
We are open right now. One call and a truck is on the way.